You pick up at 1505 S Elliott Ave, Suite B in Aurora, Mon-Fri 9am-4pm. Standard rental is Friday pickup through Monday return. You load and unload yourself. Late returns are subject to a $25/hour fee.

Not currently. Our self-service model keeps prices low — no delivery markup. You save $75-150 compared to Springfield companies who charge for delivery.

Book on our website, choose your package and dates, pay your deposit, and you're confirmed. Or call/text 417-294-5479.

Credit/debit card, Venmo, cash, and check. Cards processed securely through our booking system.

Collected at booking. Refunded within 48 hours of a clean on-time return. Deductions only for damage, missing items, or late returns.

72+ hours before pickup: full deposit refund. 24-72 hours before: 50% refund. Less than 24 hours: deposit forfeited. No-shows: full rental amount charged.

Yes — return everything in the same condition received. Concession machines emptied and wiped. Backdrops folded. Chairs and tables clean and dry.

Do not use electrical equipment in rain or wet conditions. Do not use inflatables in winds over 25 mph or during lightning. Contact us if severe weather is forecast — we may be able to reschedule.

1-2 weeks out for popular weekends like graduation season and summer holidays. A few days notice is usually fine for weekday events.

Yes — 15% off for verified churches, schools, and nonprofits. Mention it when booking.